Privacy Policy

1. Data Controller

The data controller is SAS Conshumeur, a simplified joint-stock company with a capital of €5,000, registered in the RCS of Montauban under number 912 308 368. You can contact our data protection officer via contact@pickgrape.com.

2. Data Collected

• Identification data: Last name, first name, email address, password.
• Technical data: IP address, geolocation (activated when publishing video reviews), connection identifiers.
• User-generated content: Review videos submitted on referenced establishments.
• Financial data: Information related to the wallet and payments via Lydia.
• Usage history: User interactions with the application.

This data is collected via:

• Registration or contact forms.
• Interactions on the application and website.
• Log files or cookies.

3. Processing Purposes

• Manage your registration and user account.
• Process, moderate and validate submitted video reviews.
• Ensure wallet management and payments via Lydia.
• Respond to your assistance requests.
• Prevent and detect fraud.
• Improve our services through anonymized statistics.
• Promote approved videos on our social networks.
• Comply with our legal obligations.

4. Legal Bases for Processing

• Consent: For the use of videos, geolocation and marketing communications.
• Contract execution: To manage your reviews and wallet.
• Legitimate interest: To prevent abuse and optimize services.
• Legal obligations: To comply with applicable legal frameworks.

5. Data Retention

• Registration data: 3 years after last activity.
• Video review data: 5 years after submission.
• Financial data: 10 years, in accordance with accounting obligations.
• Claims or exercised rights: 5 years after processing.

6. Data Sharing

• Commercial partners: For review validation and video exploitation.
• Subprocessors: Hosting (OVH), payments (Lydia).
• Legal authorities: Upon judicial or regulatory request.

7. User Rights

You have the following rights:

• Access: View your personal data.
• Rectification: Correct inaccurate data.
• Erasure: Request deletion of your data.
• Limitation: Restrict certain processing.
• Portability: Receive your data in a readable format.
• Opposition: Refuse certain processing.
• Post-mortem directive: Define the use of your data after death.

To exercise your rights, contact contact@pickgrape.com.

8. Data Security

SAS Conshumeur implements appropriate technical and organizational measures to guarantee data security. However, data transmission over the Internet always involves some vulnerability.